Acceptable Use (Culture Insights)
Workplace.io is designed for organizational insight. This page defines intended use and prohibited use patterns, especially around
surveillance and employment decision-making.
Last updated: December 16, 2025
Intended use
Workplace.io helps teams understand culture and performance trends at the group and organization level. The product is intended to support
leaders in improving communication, alignment, and organizational health.
- Use insights to identify trends, risks, and opportunities for organizational improvement.
- Use results as one input among many, alongside human context and leadership judgment.
- Limit access to insights to appropriate roles and stakeholders.
Prohibited uses
The following uses are prohibited because they increase the risk of misuse and individual-level surveillance.
- Individual surveillance: using the service to monitor, target, or profile specific employees.
- Automated employment decisions: using outputs as the sole basis for hiring, firing, compensation, or disciplinary action.
- Attempting re-identification: attempting to infer individual identity from aggregated outputs.
- Unauthorized access: accessing workspaces or data sources without proper authorization.
Why this matters
Culture analytics can be misapplied if used to evaluate individuals. Workplace.io is designed for aggregate insights and encourages
governance practices that protect individuals and reduce privacy risk.
Practical guardrails
Workplace.io applies product and operational guardrails to help customers follow intended use.
- Role-based access: sensitive settings and administrative actions are restricted to authorized roles.
- Aggregation: dashboards emphasize group and workspace-level reporting.
- Short-lived message content: message content is processed briefly and removed; derived metadata is retained.
- Customer control: admins decide what sources to connect and can disconnect integrations.
Reporting concerns
If you believe your organization may have a use case that falls into a prohibited category, contact us. We can help clarify intended use
and recommend safer configurations.