Workplace.io is a product operated by 5 Voices Inc., a Delaware corporation (“5 Voices,” “Company,” “we,” “us,” or “our”). These Terms govern your access to and use of the Service, including any websites, dashboards, and related features provided by the Company.

You must be at least 18 years old (or the age of majority where you live) to use the Service. If you use the Service on behalf of an organization (for example, your employer), you represent that you have authority to bind that organization to these Terms, and that your use is authorized by that organization.

You may access the Service using supported sign-in methods, including single sign-on (SSO) providers and/or email and password. You are responsible for maintaining the confidentiality of your credentials and for all activity under your Account.

The Service is organized around Workspaces. Workspace Owners and Admins may invite or remove users, assign roles, connect or disconnect integrations, and configure Workspace settings. Your permissions depend on your role.

The Service may connect to third-party platforms (such as Slack and Microsoft Teams) as customer-authorized data sources. Integrations are enabled and configured by Workspace Owners/Admins. We access third-party platforms only under the permissions granted by your Workspace.

You agree not to misuse the Service. You must comply with applicable law and your organization’s policies. You may not access data you are not authorized to access, interfere with the Service, or attempt to extract or reverse engineer proprietary components.

The Service provides aggregate insights intended to support organizational improvement. Outputs are informational and must be interpreted in context. The Service is not legal, HR, or compliance advice and is not a substitute for professional judgment.

We process data to operate the Service, maintain integrations, generate insights, and support security and reliability. Message content is processed for a short period during analysis and then removed; derived metadata and aggregated results are retained to power reporting and trends. Additional details are described in our Trust Center documentation.

Some features may require payment. If your Workspace is on a paid plan, you agree to pay applicable fees and taxes. Billing terms may be provided at checkout, in an order form, and/or in Workspace billing settings. Unless otherwise stated, fees are non-refundable except as required by law or expressly stated in an order form.

The Service (including software, design, and documentation) is owned by the Company and its licensors and is protected by intellectual property laws. Except for the limited rights granted to you, we reserve all rights in the Service.

You grant the Company a limited, non-exclusive, worldwide license to host, process, transmit, and display Customer Data solely as needed to provide, maintain, secure, and improve the Service, comply with law, and enforce these Terms. This includes processing by approved subprocessors.

If we exchange confidential information (including during procurement), each party will protect the other’s confidential information using reasonable measures and will use it only for the permitted purpose. Confidential information does not include information that is publicly available through no fault of the receiving party.

We implement security controls designed to protect the Service and Customer Data. No system is perfectly secure, but we work to maintain appropriate safeguards and to respond to incidents.

You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe you violated these Terms, to protect the Service or others, or if required by law. Workspace Owners/Admins may remove users from a Workspace at any time.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR REQUIREMENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL ARISING OUT OF OR RELATED TO THE SERVICE. TO THE EXTENT THE COMPANY IS LIABLE, OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU (OR YOUR ORGANIZATION) TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR $100 IF NO FEES WERE PAID, WHICHEVER IS GREATER.

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of law or third-party rights.

These Terms are governed by the laws of the State of Delaware, excluding its conflict of laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought in the state or federal courts located in New Castle County, Delaware, and each party consents to jurisdiction and venue in those courts.

We may update these Terms from time to time. If we make material changes, we will post updated Terms and update the effective date. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

If you enroll in our partner or affiliate program (“Partner Program”), additional terms apply to your participation, including commission eligibility, payout rules, and marketing requirements. If there is a conflict between these Terms and the Partner Program Terms, the Partner Program Terms control for Partner Program matters.

Additional policies are incorporated by reference: